Dear Team,

Expense reports are completely useless due to the categorization of refunds as income!

Isn’t expense reporting the main value proposition of the app? I see popular ideas like adding a dark theme on this page. This is great but please(!) get the basics right first.

Picking up a $200 bill for a dinner then getting $100 back from a mate is not $200 in dinner expenses. It’s $100! Ordering clothes for $400 online then making a return for $250 doesn’t mean that I spent $400 on clothes. I spent $150! Shall I continue? Splitting the grocery shopping bill on a weekly basis, splitting utility bills, paying for cinema tickets for a group under one reservation... you name it. We can’t use the expense report like this.

Please make this a priority in your dev pipeline!

Thank you!

Please add a second factor authenticator mode at each first access of a new device on the android app or web app, i.e. an OTP from the Google Authenticator app or a simple OTP code from the email.
Your platform is mature and really a good product, but it is very dangerous for people to risk this sensitive type of data ("money") being exposed.

Regardless of the MFA mechanisms present in banks, since the Wallet is an aggregator of sensitive content, such as balances and bank transactions from different current accounts of the same natural person, it is enough for a malicious user to be able to obtain the username and password pair of a user to access the Wallet website (or the app) in order to have a complete view of all the banking information of the user.

The user will not even be notified if someone else accesses his account using his credentials, because that user has not previously registered and authorized the individual devices that could access, nor is there an MFA mechanism on the Wallet, and not even a simple email login notice (with the IP, for example).

The hacker will not be able to change bank accounts, ok, but he will certainly have access to a lot of sensitive information that damages the user's privacy and potentially can also put him in physical danger (just think of the geolocation information, but much less is enough) or digital (e.g. social engineering).

I hope you integrate this security measure soon.

Thank you
Silvia Ag.

Hello,
this is a frustrating story (at least for me), but I hope it will be helpful to someone.

I've been a WalletApp user since 2014. I add my records manually, every day, since then.

I paid for a lifetime license in March this year.

I use the app only on my smartphone and, sometimes, I visit the web interface.

Last September I noticed that ALL the records older than the 14th of July 2020 have lost the category, simply set to “Other”. I’m talking about more than 7000 records!

I’ve submitted the problem to Wallet support. To keep the story short:

1 - they don’t have a clue about what happened
2 - they don’t have a backup in their cloud sync service (you CAN have an encrypted backup without breaking privacy laws)
3 - they proposed to refund the cost of lifetime license (a few Euro…)

I didn’t accept (3) because it would refund NOTHING of the data I’ve lost.
I’m a computer scientist and I produce software, so I’m not interested in bashing someone for software bugs.

BUT

Points 1 (such a bug… and no means to understand what happened!) AND point 2 (don’t have a data restore policy), honestly, is something I cannot accept. It’s the first time EVER an online service loses my data. I’m still trying to understand whether a legal action is possible.

It’s 2020, this cannot be accepted: HOLY COW! They work with your financial data, they ask you to link your bank account to them!

I’m still using WalletApp, while I look for an alternative: if you have some suggestion, I’m listening.

Thanks for the attention and BEWARE OF THIS APP, if you care about your data.

At the moment, walletapp does not automatically detect money transfers between 2 bank accounts and this results in increased expense analytics.

For example, if I move money from debit account to savings account, the transaction appears as expense on the debit account and income on the savings account. If I try to edit the transactions, transfer option is not allowed between 2 bank accounts, but only between a bank and a cash account.

A simple solution to this would be to allow us to manually link 2 payments from 2 different bank accounts and mark them as a transfer. This should be made available even if the 2 accounts have different currencies.

I decided not to continue using your great app because I needed fields where I could writes notes about every transaction. Other apps have a memo area that you can see along with each entry. A budget is not just numbers, it's a timeline of events during the month that explain how you got to where you are at the end of the month. If possible, even an option to create lists like shopping list, things to do and so forth. We wouldn't need two apps to manage our lives. Perhaps it's already in your app, but I can't see it. Thanks