Good morning,
I'm a premium user and I have 3 things at this moment I need to solve:
- I'm using Android app, and if I exchange from my local currency (HUF) to USD or EUR, it uses the conversion rate automatically, but I have to use a conversion rate set by me, manually. Is it available?
- In web app, how can I clone a record. I have a lot of similar spending. It is available in Android app, but I need it in the web app also.
- I have got the information to use web app on my Android tablet (if I use in landscape mode), but I miss the cole function mentioned above.

Regards,
Geza

I think that there's a bug, last month I found that there is 2145 increase in my budget and I had no idea where it came from, I took 30 minutes to manually revise all the details from the banks and my money and didn't found any issue.

Even though I knew it wasn't me but I told myself that it must be me somehow, so In order to fix this I had to add the same amount as an income, and all the numbers for the last month were fixed again by adding this "Fake Income amount"

This month, 3 days ago I settled all the numbers and everything was correct, today I found almost 3000 increase in my balance and I have no idea where it did came from since I hadn't added any records for this period, this time it got me really frustrated and now I'm 150% sure that the app adds number mistakenly or something.

I don't know if I'm the only one who reported this or somebody else faced the same issue, but I really hope that you can fix it.

Thanks

Revolut sync... The feature exists, but the implementation is really, really bad. I am sorry to say, but I cannot find better words for it.

Please consider the sync concept from the user's perspective. My understanding is that the core purpose of Wallet is to allow its users to track purchases and track spending by budgets and categories.

Bank sync brings this towards a whole new level, because for financial tracking nirvana, ideally no user intervention would be needed.

Let's try a simple purchase scenario. User goes to a coffee shop and purchases a coffee. Revolut app quickly reports a purchase has been made (in real time). Wallet app is just sitting there, no transaction detection, no nothing. User starts Wallet and from here there are two scenarios:
A.) user is presented with a sync button and can sync transactions (see bug 1)
B.) user is presented with a notification that Revolut has been updated today, so no syncs are possible.

So in case A the transactions need to be synced manually (uh...) and the last Revolut transaction will appear in the transaction list. In case B the transaction the user just made is not available until... the next day?

Access to the latest transaction is really important to be able to on the spot categorize and/or augment metadata about the transaction (Payee, location, Note, ....) before this information is forgotten / lost.

Let's say the transaction synced successfully and now the user can see a list of transactions. Here comes the next problem. Latest transactions are marked "Uncleared" and are not editable by the user. I am not just talking about the amount and timestamp of the transaction... The entire record is locked. And not for 30 seconds... For several days. So... How is the user supposed to update the poorly determined Category (in 99% it is incorrect and Wallet has almost the inverse quality of AI category classification as natively offered by Revolut)?

This makes the Wallet app unfit for the primary purpose. It makes me wonder if it has been tested in real life outside of a "laboratory".

But there is hope. To pursue the financial management nirvana one could create "Automatic Rules" to classify the records as they come in automatically. Sure... it is a lot of work, but at least you CAN automate some things. And here is the next problem. The user copies the Payee text (that is incorrectly synced into the Note field of the transaction record) from the transaction and backs out of the transaction screen to the main screen, scrolls down to enter settings, then opens the settings, scrolls to Automatic rules (on a small screen) then there is the [+] button. Just one more step! The users goes to the Keywords text field does a press-and-hold to get the clipboard paste functionality.... And there is no copy-paste handler attached to the textbox. So the user pastes the copied text into the Name field on the form and then manually types in the copied text from the field a few pixels higher....

What prevented me from using Automatic rules before was the lack of any and all explanation what the keywords actually search. Or control over what the keywords are being searched for. I do like the option of applying the rules over old transactions and option of selection of the transactions the rule is applied to.

Now with the automatic rule in place the transactions will be automatically updated. And here is the next conceptual bug. Despite the fact that the latest Revolut transactions were "Uncleared", the automatic rules happily modified the locked transaction. So in essence the user is prohibited from interacting with the record while the machine is allowed to mess with it.

Bugs:
Bug 1. With multiple Revolut accounts selected Sync fails for all of them. With individual Revolut accounts selected Sync succeeds. At least that is how it seemed to work on one of my devices - needs a proper look. Scenario was with me having my Revolut account registered and my wife has her Revolut account registered in Wallet. Ideally we can both see both Revolut accounts... Automatically without the need for an automatic sync. And as a minimum, manual sync should work.

Bug 2.: Revolut sync fields are swapped for Payee and Note. Also transaction time is wrong. It looks like there are some dialog commit rules that need to be removed. The Amount, Currency Timestamp and Status fields are pretty much the only thing that really need to be locked.

Bug 3. There may be a refresh issue on the list of accounts with an old value being displayed for the amount of money in the account. This was observed by my wife, so no further details are available at the moment.

Bug 4.: Automatic rules, "New Automatic rule" dialog does not permit paste operations in the Keywords textfield.

Bug 5.: Only one sync per day is permitted for Revolut. I understand the need for reducing server load but this is removing the ability to use the app for this primary intended purpose so in my eyes this is not an improvement but a bug.

Bug 6: (Contextual issue) Automatic rules are allowed to modify Uncleared transactions.

Improvements:
Improvement 1.a: Consider way to implement real-time transaction updates from Revolut. It shouldn't be impossible. Several options seem to be available from Notifications to working closer with Revolut.

Improvement 1.b: Make sync automatic at least on app start. Due to latency it would be best to do it in the background periodically. But all these polling solutions are really bad compared to a proper push-based solution like in 1.a.

Improvement 2: Please annotate the Automatic rule dialog what the keywords are searching and perhaps even better, allow users to define what the fields keywords should be searching. Perhaps a 2.4EUR purchase in Exki means category Coffee and a 5.6EUR purchase from the same store means Lunch.

Improvement 3: Provide a way to create Automatic rules straight from the transaction dialog. All the data is already there. User simply clicks "New Rule" and values from the transaction fields are prefilled in the "New Automatic rule" dialog where they can be tweaked and then applied. Easy. Same thing for Templates. Right now the only way to add/edit templates is in Settings and when logging an expense (Click templates -> click settings -> click [+]). They say you loose a customer with every extra click you make them do.

Improvement 4: It would be REALLY useful if you could also sync the Category from Revolut because their auto-categorisation is awesome. I bought chicken from a mobile grill van and they could tell it is "groceries". I may call it lunch... But calling a small value purchase from a gas station Investments... Perhaps a bit of a neural network could be used and the user augmented data fed back into its training. Revolut app receives data from their server so they have a little more compute power... But even an offline system can learn in a similar way and build a Payee -> category hashtable after a few cycles. Just saying...

All these issues seriously make me reconsider if I want to remain a paying customer or even a user of the Wallet app.

Or perhaps just create a competing product. There is not that much competition in this particular class of app. But this raises the expectations of your users. What good is an app with lots of features that have lots of bugs and annoyances (like custom categories). Please polish it a little... It's time. Maybe do some usability and UX testing. Listen to your customers... Rethink your limitations and approaches. Act now.

Hi and good day.

I am using the apps and having a great time with the apps aside from the credit card setting.

I am using the credit card type for one of my account and opt for 'Credit Balance' for the display option. However, i face an issue if i overpaid the card and the value remains a negative value instead of positive.

This issue does not occur if i change the account type from credit card to general.

Please address this to avoid miscalculating the overall amount for this type of account.

Do contact me if there is any inquiry.

My husband and me tried the group sharing. Sadly, it it not useful to us.

We need a way to transfer money from our personal's accounts to the shared one. We have automatic transfers every week that go to our joints accounts and loans.

Right now, the group's sharing let me do it, since I'm the one who created the group. But my husband cannot do transfer with his personal's accounts. His wallet and the shared wallet are separated.

Could you please add the feature to add a shared accounts into our personal's accounts so that we can transfer money between those accounts.

Thanks

Hello.
Why can't I lent and borrow debts from my own accounts?

I mean, let's say that I have two accounts: A and B
I want to lend some amount of money from A to B and want to record that in the debt section so I can monitor it. Why can't I record this process in "my debts"?

I know that there's a feature of transferring money from one account to another, but this doesn't give me the ability to monitor the transaction as debt with all related information like the refund date and etc...

This feature needs to add an option when you want to create a debt: (From someone, from a bank, AND FROM OTHER ACCOUNT)
and then you have to choose the account A and B, one lends and the other borrows.

Sincerely